Communications Policy

Understanding Your Use of SiFi Lending’s Website

SiFi Lending – Communications Policy


Effective Date: 2/5/2026


This Communications Policy explains how SiFi Lending may communicate with you and how your communication preferences and consents are managed.

  1. Methods of Communication SiFi Lending may communicate with you through one or more of the following methods, as permitted by law: Email Telephone calls and voicemail Text or SMS messages Postal mail Secure online portals or electronic platforms In-person communications Certain communications may be delivered through more than one channel.
  2. Transactional and Informational Communications We may send you transactional or informational communications related to your relationship with SiFi Lending. These may include, for example: Responses to inquiries or requests Application status updates Requests for information or documentation Required disclosures and notices Account- or service-related communications These communications may be sent electronically or by other permitted methods and may occur without separate marketing consent where allowed by applicable law.
  3. Marketing and Promotional Communications SiFi Lending may send marketing or promotional communications only where permitted by law and where required consent has been obtained. Marketing communications may include information about products, services, or offerings that may be of interest to you. Your consent to receive marketing communications, including text or SMS messages, will be obtained through separate, affirmative consent mechanisms where required. You are not required to consent to marketing communications as a condition of applying for or receiving services, except as permitted by law.
  4. Consent to Contact Your consent to receive certain communications, including calls or text messages using automated technology or prerecorded messages, is obtained separately and in accordance with applicable law, including the Telephone Consumer Protection Act (TCPA). Consent may be captured through: Online forms or application flows Checkbox acknowledgments Written or electronic agreements Verbal consent, where permitted and documented Consent to receive text or SMS messages may be withdrawn at any time by following the opt-out instructions provided in the message or by contacting SiFi Lending.
  5. Electronic Records and Signatures Delivery of electronic disclosures, documents, and signatures is governed by SiFi Lending’s Electronic Records and Signatures Consent, which is separate from this Communications Policy. Your ability to receive certain communications electronically may depend on your agreement to that consent.
  6. Opt-Out and Preference Management You may opt out of certain communications at any time: Email: Use the unsubscribe link included in the message Text/SMS: Reply STOP or follow the instructions provided Other communications: Contact SiFi Lending using the Contact Us page Please note that opting out of marketing communications does not affect our ability to send required or transactional communications.
  7. Confidentiality and Authorized Recipients Communications are intended only for you or individuals authorized to act on your behalf. If you receive a communication in error, please notify SiFi Lending and do not retain, copy, or disclose its contents.
  8. Changes to This Policy SiFi Lending may update this Communications Policy from time to time. Updates will be posted on the Site, and continued use of the Site constitutes acknowledgment of the updated policy.

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